New Water Utility Customer Portal

Published on June 09, 2025

Person filling glass of water

The City of Grand Prairie's new and improved Water Utility Customer Portal is live!

  • All-in-One Portal: Easily view your billing statements, account details, water usage and more—all in one convenient place.
  • Easy Payment Options: Pay your bill anytime, anywhere from your computer or mobile device.
  • Quick Access to Forms & Info: Find important documents and resources with just a few clicks.

We are constantly looking for ways to improve your experience, and we’re excited to introduce you to many new features! 

View more information about our fantastic new payment system!

 

 

 

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