Online water billing system will be down for maintenance 7:00 p.m. June 9 until 7:00 a.m. June 11, 2023. More Information
To report a water billing issue, please contact the Grand Prairie Water Department by calling 972-237-8200, Monday - Friday between 8:00 a.m. and 5:00 p.m. or email waterbilling@gptx.org.
Before you can be considered for a leak adjustment:
Some losses are ineligible for an adjustment:
To report a water leak or sewer blockage during normal business hours, fill out the online form. If after hours, call the 24-hour emergency line at 972-237-8400.
Phone: 972-237-8200 Fax: 972-237-8206 Email: waterbilling@gptx.org Address:Water Services300 W Main St. Grand Prairie, TX 75050 Hours Mon-Fri: 8 a.m.-5 p.m. Sat-Sun: closed
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