To report a water billing issue, please contact the Grand Prairie Water Department by calling 972-237-8200, Monday - Friday between 8:00 a.m. and 5:00 p.m. or email firstname.lastname@example.org.
Before you can be considered for a leak adjustment:
Some losses are ineligible for an adjustment:
To report a water leak or sewer blockage during normal business hours, fill out the online form. If after hours, call the 24-hour emergency line at 972-237-8400.
Address:Water Services300 W Main St.
Grand Prairie, TX 75050
Mon-Fri: 8 a.m.-5 p.m.