Privacy Policy

Privacy Policy for City Website and Mobile App 

The City of Grand Prairie is committed to respecting and protecting your privacy. This policy describes the City of Grand Prairie, Texas privacy practices regarding information collected from visitors to the official City of Grand Prairie website and the city’s My GPTX mobile app. On the website there are links to websites with domain names other than Links to websites with domain names other than may or may not be under the immediate control of the City of Grand Prairie. This policy only applies to the content using the domain name and the My GPTX mobile app.

The City of Grand Prairie reserves the right to change this policy at any time at its sole discretion and without notice.

Privacy and Personal Information

The City of Grand Prairie respects your right to privacy and does not collect any personal data about you on the website and mobile app apart from the personal information which you volunteer (for example by e-mailing us or by using one of the online forms). Often personal or business information is requested by a City of Grand Prairie website online service. When personal information is asked for, like an email, name, or phone number it is to help provide you with the best possible service. When submitting service requests using the My GPTX mobile app, a photo of the issue is optional. The request of information, storage of that information and the dissemination of that information will vary based on the department and/or service. This information is never sold or leased for marketing purposes.

Collection and Use of Tracking Information

The City of Grand Prairie website and mobile app use cookies to collect data each time a visitor enters or moves from one page to the next within the City of Grand Prairie website or mobile app.
This information is used to gather statistics about visitors as a whole and in no way points to individuals. The information gathered falls into categories such as:

  • Date and time of visit
  • Type and version of browser used
  • Type of operating system used
  • The webpage or services accessed
  • Which URL was visited prior to coming to the City of Grand Prairie website or mobile app.
  • IP address of website users to provide general geographic reporting

The above information is processed and analyzed to assess what information is of most interest to users and to keep the website up to industry standards. Portions of the website's design and functionality are influenced by the data collected. Learn more about how Google uses data, as well as how to prevent your data from being used by Google Analytics, at the following link:

Facebook Conversion Tracking Pixel

City of Grand Prairie uses Facebook to promote city services, programs and events to the community. The City of Grand Prairie uses Facebook Pixel on the website to track ad results, track conversions and remarket to our website visitors. The collected data remains anonymous and the City of Grand Prairie cannot see the personal data of any individual user. However, the collected data is saved and processed by Facebook. Please refer to Facebook’s privacy and advertising policies for more information at the following links: and You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account at the following link:

Public Information Act

All information collected from the City of Grand Prairie website, including emails sent to the website, and information collected from web-based forms, is subject to the provisions of the Texas Public Information Act. Information about the Texas Public Information Act is available from the Office of the Texas Attorney General. We may be legally required to provide personally identifiable information to the appropriate governmental authorities. The City of Grand Prairie will cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities deemed to be illegal.

External Links

Links to third party websites on the City of Grand Prairie website or mobile app are provided solely as a convenience to you. The City of Grand Prairie is not responsible for the content, reliability of information or privacy practices of outside links that are not directly maintained by the City of Grand Prairie.


The website and My GPTX mobile app take all reasonable measures to maintain the confidentiality of all personal information collected.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.