Wastewater

Water Utilities department building

The Water Distribution Division shall reliably provide – in a safe, timely, knowledgeable and courteous manner – an adequate supply of quality water under sufficient pressure in order to meet all customer demands for drinking, personal hygiene and fire protection. To protect the environment and health of the residents, commercial customers and visitors of the City of Grand Prairie, the Wastewater Collection Division shall provide:

  • Reliable and sanitary wastewater collection
  • Timely response to emergency situations
  • Compliance with state and federal laws in courteous, knowledgeable and safe manner.

Water Main Breaks and Repairs

The average water main break takes five to seven hours to complete the job. To report a Water Main Break, please contact the Water Utilities Division at 972-237-8400 or waterdispatch@gptx.org.

Water Utilities Staff

Brister Merritt
Water Utility Operations Manager
Email: bmerritt@gptx.org
Phone: 972-237-8410

Rene Luna
Water Operations Superintendent - Repairs & Maintenance
Email: rluna@gptx.org
Phone: 972-237-8422

Otilia Law
Water Operations Superintendent – Production & Infrastructure
Email: olaw@gptx.org
Phone: 972-237-2041

Mickey Tucker
Production Operations Supervisor
Email: mtucker@gptx.org
Phone: 972-237-8424

Rafael Fabela
Infrastructure Supervisor
Email: rfabela@gptx.org
Phone: 972-237-8448

Rutherford Short
W/WW Repair Supervisor
Email: rshort@gptx.org
Phone: 972-237-8426

Oscar Razo
W/WW Maintenance Supervisor
Email: orazo@gptx.org
Phone: 972-237-8421

Contact Info

Address
Water Services
620 Small Hill St.
Grand Prairie, TX 75050

Mailing Address
Water Services
P.O. Box 534045
Grand Prairie, TX 75053

Phone: 972-237-8400
Email: waterdispatch@gptx.org

Report a Problem

Report Water Leaks and Sewer Blockages: Call 972-237-8400 (24-Hour Emergency Line) or Report Online

Request Line Locates: 972-237-8400

Report Water Restriction Violations During Regular Business Hours: 972-237-8296

Report Water Restriction Violations After Hours: 972-237-8400

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