Report a Water Service Issue Report a water leak or sewer blockage, request a leak adjustment, or report a water billing issue.
Frequently Asked Questions Learn about seasonal weather changes, how pipes can affect the taste of your water, and more.
Understanding Multifamily Water Rates Learn how water is charged to multifamily complex account owners.
Proposed Water Rate Increase Published on January 20, 2026 A summary of the City’s current and proposed monthly water and wastewater charges for Residential customers using 20,000 gallons of water and wastewater. The second public reading will take place on Tuesday, January 20, 2026 Tagged as: , Announcements
City's Updates to Water and Drought Plans Published on October 20, 2025 To comply with state requirements, Grand Prairie is updating the Drought Contingency, Water Conservation, and Emergency Water Use Plans. Tagged as: , Announcements
2024 Water & Wastewater Master Plans and Asset Management Plan Published on September 13, 2024 View the 2024 Water Master Plan and Wastewater Master Plan, including the Asset Management Plan, to see proposed updates and improvements for the city's water infrastructure. Tagged as: , Announcements