Top News
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Monitor and Manage Water Usage
Use the city's online customer portal to monitor usage patterns and receive alerts...
7/1/2019 9:27:14 AM
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Tips for Outdoor Water Use
Reduce your outdoor water use and save money on your water bill.
6/3/2019
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Current Water Restrictions
Follow city watering restrictions to keep our water supply safe
5/24/2019
Utility Customer Service
Pay Water Bill
| Pay by Phone | 972-237-4545 |
| Pay by Mail | City of Grand Prairie Water Utilities PO Box 534045 Grand Prairie, TX 75053 |
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Pay Online |
New Water Service or Billing Questions:
Call 972-237-8200 Monday through Friday 8 a.m.-5 p.m.
Office Hours:
Monday-Friday
8 a.m. - 5 p.m.
Emergency Contact
Reporting a water leak, sewer blockage or main break:
During normal business hours, report online.
If after hours, call the 24-hour emergency line at 972-237-8400.
Frequently Asked Questions
What can I do to save money on my water bill?