Utility Customer Service

Office Hours:

Monday-Friday
8 a.m. - 5 p.m.

Emergency Contact

Reporting a water leak, sewer blockage or main break:

During normal business hours, report online.

If after hours, call the 24-hour emergency line at 972-237-8400.

Frequently Asked Questions

Why is my water bill so high?

What can I do to save money on my water bill?

Why does the water taste different? 

What is the brief sulfur smell in the water?