Top News
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City Buildings Closed to Public Access
The city is closing public access to all city facilities and focusing on virtual services for residents.
3/20/2020 5:02:56 PM
Utility Customer Service
Coronavirus COVID-19 Affected Service
In an abundance of caution regarding the spread of COVID-19 virus, the office is closed to walk-in traffic but the drive-through is open Monday through Friday 8:00 a.m. to 5:00 p.m.
Pay Water Bill
| Pay by Phone | 972-237-4545 |
| Pay by Mail | City of Grand Prairie Water Utilities PO Box 534045 Grand Prairie, TX 75053 |
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Pay Online |
New Water Service or Billing Questions:
Call 972-237-8200 Monday through Friday 8 a.m.-5 p.m.
Office Hours:
The office is closed to walk-in traffic but the drive-through is open Monday through Friday 8:00 a.m. to 5:00 p.m.
Emergency Contact
Reporting a water leak, sewer blockage or main break:
During normal business hours, report online.
If after hours, call the 24-hour emergency line at 972-237-8400.
Frequently Asked Questions
What can I do to save money on my water bill?