Electricity Service

Call 1-866-797-4839 or use the Power to Choose website, the official electric choice website of the Public Utility Commission of Texas, to find electric providers.

Report Power Outages

To report power outages, contact Oncor at 1-888-313-4747 or

  • Text “OUT” to 66267  -- customers smart phone must be associated on the account with the Retail Electric Provider
  • MyOncor Mobile APP:   oncor.com/app or can be found on Iphone or Samsung devices
  • Go to: Oncor’s website to view outage map and report outages



Natural Gas Service

Natural gas service is provided by Atmos Energy. Call 1-888-286-6700 to set up new service.

Water Service

Apply for New Water Service

You can apply online, over the phone or in person for residential water service. Garbage and recycling pickup services are included.

Pay Water Bill

Pay by Phone 972-237-4545
Pay by Drive-Thru
Available Monday - Friday: 8 AM to 5 PM
City of Grand Prairie Water Utilities Department
300 W. Main Street
Grand Prairie, TX 75050
Pay by Mail City of Grand Prairie Water Utilities
PO Box 534045
Grand Prairie, TX 75053
Pay Online
Pay Water Bill Online


Garbage, Recycling and Brush Collection Information

Garbage and Recycling Collection

The City of Grand Prairie provides garbage collection to each residence twice a week. Recycling collection is on one of your regular trash days. Separate trucks pick up trash and recycling. 

Look Up Your Trash/Recycling Days

Brush Pick-Up Program

Brush Pick-Up on Trash Collection Day:

  • Dallas County Residents may place brush and limbs on the curb on a regular trash pickup day that is bundled, weighs no more than 50 pounds and is no longer than 6 feet.
  • Tarrant County Residents, the city offers two ways for your cut brush to be collected at your residential property:
    1. You can cut and bind brush into bundles and place at the curb on your regular garbage pickup day for Republic Garbage Services to collect. The bundles must weigh no more than 50 pounds and be no longer than 6 feet.
    2. You can stack your brush at the curb during your brush zone pickup week for the city's brush crew to collect. 

Monthly Brush Pick-Up Program: The City of Grand Prairie operates a Brush Pickup Program. This once-per-month service provides curbside pickup of tree limbs, brush, and firewood that are not bundled or bagged, no larger than 10 inches in diameter, no longer than 5 feet in length, and the pile no larger than a VW Beetle. Visit the Brush Program Information page for your schedule and pickup guidelines.

Report Water Leaks and Sewer Blockages

Report Water Leaks and Sewer Blockages: Call 972-237-8400 (24-Hour Emergency Line) or Report Online

Request Line Locates: 972-237-8400