Via Grand Prairie Frequently Asked Questions

NEW extended hours:

Monday - Thursday: 6am - 9pm
Friday - Saturday: 6am - 10:30pm
Sunday: 6am - 2pm

For $3 per one-way trip, Via will pick you up in Grand Prairie and take you to your destination in Grand Prairie.

Add additional passengers in your group for just $1. Seniors (65 ) ride for $2 per trip.

Wheelchair accessible vehicles are available.

Via Grand Prairie will also serve four nearby college campuses (two of which are a $4 trip due to distance):

• Tarrant County Community College: $3/trip
• University of Texas at Arlington: $3/trip
• Dallas Baptist University: $4/trip
• Dallas County College - Mountain View: $4/trip
• Medical City Arlington: $4/trip
• USMD Hospital: $4/trip
• Methodist Mansfield Medical Center: $4/trip

Rides to West Irving Train Station for TRE commuter rail service between Dallas and Fort Worth will be $3/trip. 

When setting up an account you will be able to add a credit or debit card, or prepaid Visa or Mastercard.

When a ride is booked, the rider can pay using the card on file. Credit cards are charged after completing a ride.

If paying in cash, exact change is required. Drivers do not accept tips.

You can book a ride using our mobile app or by calling 214-253-0874.  Book your ride in seconds. Get picked up in minutes.

Via Grand Prairie is an on-demand service, meaning you should only book a ride a few minutes before you’re ready to leave.

Via Grand Prairie is a shared ride service, so passengers might be getting picked up and dropped off along the way. 

To keep things running quickly and smoothly, we’ll ask you to meet us at a nearby corner instead of exactly at the address you entered — that way, the driver can get everyone to their destination without making any detours.

Yes! You can let us know you need a WAV in the app or over the phone.

Via Grand Prairie will not replace the city’s Grand Connection bus service, which is specifically for elderly and disabled residents.