City of Grand Prairie Mission and Values

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Our Mission

To create raving fans by delivering world class service.

Our Vision

To be a world class organization and city in which people want to live, have a business or just come visit. To be a city people talk about because of our:

  • High quality of life
  • Extreme commitment to world class service
  • Diversity, inclusiveness
  • Values
  • Programs
  • Attractions
  • Facilities
  • Innovative actions
  • City staff
  • Commitment to public safety
  • Commitment to our environment

Our Values

  • Service
  • People
  • Integrity

Our Customers

  • The citizens
  • Our businesses
  • Our visitors
  • Each other

Our Culture is to Create Raving Fans by:

  • Being aggressively friendly
  • Being intuitive
  • Being timely
  • Being detailed
  • Being consistent
  • Being caring
  • Being respectful
  • Being knowledgeable
  • Being personal
  • Creating confidence
  • Delivering with a great attitude 

Why We're Here to Create Raving Fans...

We're here to provide the highest and best service to our residents, businesses and visitors. Our work improves quality of life, builds pride and makes Grand Prairie more desirable as a safe place to live, work and visit.

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