Fire Hydrant Meters are used in situations where water services are requested but no in-ground meters are available. In order to reserve and rent a Fire Hydrant Meter, a company representative must complete an application/contract and place a minimum $2,500.00 security deposit. Applications can be completed at the Utility Customer Service office located in City Hall at 317 W. College Street, or applications can be requested/sent, completed and returned by email at It is recommended that advance contact be made at 972-237-8200 to ensure that meters are available; however, meters will not be reserved until the security deposit has been received. The security deposit will be applied to the final charges once the meter has been returned in good condition.

Readings for Fire Hydrant Meters must be reported monthly between the 20-25th of each month.  Readings can be reported by phone at 972-237-8378 or by email at Failure to report readings by the 25th will result in a non-refundable $250.00 service charge and estimated usage charges.

Meters must be inspected and serviced every 3 months at our Warehouse facility. To schedule this service, please contact our Utility Warehouse at 972-237-8440. The warehouse is located at 516 Small Hill Street. Failure to bring in the meter will result in non-refundable fees and possible termination of your Fire Hydrant Meter contract.

The meter is the responsibility of the customer/contractor while in their possession and will be held responsible for charges and fees if the meter is lost, stolen or damaged. Meters reported stolen must be accompanied by a Police Report. Deposits for lost or stolen meters will be forfeited and estimated charges will be billed.