Report a Water Service Issue

Water Bill Issue

To report a water billing issue, please contact the Grand Prairie Water Department by calling 972-237-8200, Monday - Friday between 8:00 a.m. and 5:00 p.m. or email

Request Leak Adjustment

Report a Water Leak or Sewer Issue

To report a water leak or sewer blockage during normal business hours, fill out the online form. If after hours, call the 24-hour emergency line at 972-237-8400.

Contact Us

Phone: 972-237-8200
Fax: 972-237-8206

Water Services
300 W Main St.
Grand Prairie, TX 75050

Mon-Fri: 8 a.m.-5 p.m.
Sat-Sun: closed
City Holidays

Water Bill Login