COVID 19 Resources

Helpline Center

If you need assistance finding essential information please dial 2-1-1.

Specialists across the state are available 24/7 to answer the most frequently asked, non medical, questions based on material provided by DSHS and CDC.

City of Grand Prairie Hotline

Call 972-237-8000 for general COVID-19 information between the hours of 8 a.m. and 5 p.m. Monday - Friday.

For COVID-19 business recovery information, please call 972-237-4465.

Dallas County Hotline

General COVID-19 Questions: 972-692-2780. Available Monday - Friday 9 a.m. - 8 p.m.

COVID-19 Vaccination Registration Hotline: 1-855-466-8639. Available Monday - Friday 7 a.m. - 7 p.m.

Tarrant County Hotline

COVID-19 Vaccination Registration Hotline and General Questions: 817-248-6299. Available 24/7

Mental Health Support Line

This dedicated line will provide relief to our traditional crisis line while providing the necessary support within our community as we work through this specific crisis.

The NTBHA COVID-19 Mental Health Support line can be reached at, 833-251-7544. Individuals who contact the COVID-19 support line needing a higher level of care will be transferred directly to our traditional 24/7 NTBHA crisis line at, 866-260-8000.