Current Water Restrictions in Grand Prairie
Why does the water taste different this summer?
Click here for information
Water Utility Customer Service Manager, Doug Cuny
- New water service, questions about water bill and bank draft:
972-237-8200
- Water bill pay: 972-237-4545 or online with Visa/Mastercard/Check
- NEW! Water Bill E-Notifications Signup

- Click here to sign up for a monthly donation to families who need help paying their water bill. Please include your name, monthly amount you would like to donate, and your address.
| Night and Weekend Water Emergencies |
| Sewer Stops and Main Breaks |
| Call 972-237-8400 |