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Search the Community Services Directory below, give us a call at 972-237-8000 (Monday-Friday 8 a.m.-5 p.m.), or use an online form or mobile app to request service or report an issue to city staff.

City of Grand Prairie Mailing Address: P.O. Box 534045, Grand Prairie, TX 75053

Electricity, new hookup/change

Call 1-866-797-4839 or use the Power to Choose website, the official electric choice website of the Public Utility Commission of Texas, to find electric providers.

To report power outages, contact Oncor at 1-888-313-4747.

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