Call 811 Before You Dig: It is the Law!

Call before you dig

Did you know that, before you dig, it is required by law to call 811 to have all buried utility lines located and marked?

Atmos Energy wants to thank homeowners and excavators alike for observing the law and keeping our communities safe by always calling 811 before digging.

Since 2008, Atmos Energy has seen a 47 percent increase in requests by the public to have underground natural gas lines marked. Once underground utility lines are marked, it is important to take special care around all line markings by digging by hand.

"The greatest risk to our natural gas pipelines is accidental damage while digging," said John Paris, president of Atmos Energy’s Mid-Tex division. "Even minor damage, such as a scrape, dent, or crease in a pipeline or its coating, can cause a leak."

Every time the excavating public calls 811 before digging, the chance of hitting an underground utility line decreases to less than 1 percent. When calling 811, homeowners and contractors are connected to their local one-call center, which notifies the appropriate utility companies of their intent to dig. Professional locators are then sent to the digging site to mark the locations of underground utility-owned lines with flags and spray paint, free of charge.

Learn more about calling 811 and when to call the City of Grand Prairie on the City of Grand Prairie's Call Before You Dig web page.

Return to full list >>

Water Utilities Mission 

The Water Distribution Division shall reliably provide – in a safe, timely, knowledgeable and courteous manner – an adequate supply of quality water under sufficient pressure in order to meet all customer demands for drinking, personal hygiene and fire protection. To protect the environment and health of the residents, commercial customers and visitors of the City of Grand Prairie, the Wastewater Collection Division shall provide:

  • Reliable and sanitary wastewater collection
  • Timely response to emergency situations
  • Compliance with state and federal laws in courteous, knowledgeable and safe manner